아마존 로그인이 안되는데 메일이 와있네요...;;

Hello,

There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

To resolve this issue, we need to verify a recent statement for your amex ending in 91. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Account Specialist

요렇게 왔는데요. 북미아마존인데요. 제가 디지털코드를 살려고 알레스카 한인회 주소를 썼는데요.
카드빌링주소도 한인회주소를 썼습니다. 그래서 그런지 결제가 안되고 로그아웃 했다가 로그인 할려는데
안되더라구요. 그뒤 메일이 저렇게 왔습니다. 이거 어떻게 해야할지 모르겠네요.
고수분들 답변 부탁드립니다.